1. Order Processing

All orders are processed within 24–48 hours after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods

We offer standard and express shipping options through trusted carriers. Shipping method availability may vary depending on your location.

3. Estimated Delivery Time

Delivery times vary based on destination:

• Domestic (USA): 2–5 business days

Please note that these are estimated timeframes and may be affected by external factors such as weather, customs delays, or carrier issues.

4. Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method. Any promotional free shipping offers will be clearly stated on the product or checkout page.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this to monitor your shipment’s progress.

6. Delivery Issues

Eva House is not responsible for delays caused by:

• Natural disasters

• Pandemics or public health emergencies

• Carrier disruptions

• Incorrect shipping information provided by the customer

If your package is lost or significantly delayed, please contact our support team for assistance.

7. Customs and Duties (International Orders)

International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in our product prices or shipping fees.

8. Contact Us

For questions or concerns about shipping, please reach out to: